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About the Better Buy Project/Frequently Asked Questions

Why the Federal Acquisition Process?

On his first day in office, President Obama challenged leaders in government to "use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector." The acquisition process represents one of the most important areas of collaboration between government and the private sector.

Unfortunately, it is also among the most complex and least transparent. The Better Buy Project is an experiment dedicated to the belief that there's a lot of room for improvement in the way government buys products and services. We're testing this hypothesis by asking for your ideas on how to make acquisition process more open, transparent and collaborative.

The best part of this project is that the U.S. General Services Administration (GSA) GSA would really like to adopt some of your best ideas. Promising ideas will be selected by GSA to be piloted on an upcoming acquisition, where lessons learned will be captured for future implementation. But that really depends on us, and the ideas we're able to produce.

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What Topics Are At Issue?

This project is concerned primarily with the pre-contract-award stages of the acquisition process—the activities that take place before the government "signs on the dotted line" to buy a product or service. Those areas are:

The ultimate goal is to improve how government learns about and chooses what it buys—in other words, to make government a more informed, more effective consumer.

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What Kind of Feedback Are You Looking For?

We are looking for ideas to make federal acquisition more open, transparent, and collaborative. What does that mean?

We believe that making the process more open, transparent and collaborative will make government more likely to end up with the right item at the right price.

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What Is Your Moderation Policy?

This online forum allows you the opportunity to post comments and other information that will remain publicly viewable on this website. The site therefore operates a moderation policy to ensure that comments are appropriate and not harmful to others. Comments which include any of the following may be deleted by site administrators:

Additionally, while we invite open participation and diverse viewpoints to be shared, moderators reserve the right to remove posts which do not address some aspect of the stated purpose of this forum: To collect ideas about using collaboration and social media to improve the acquisition process. We deeply value your time and input, and our desire is to remove as few posts as possible while ensuring that a focused, constructive discussion takes place.

Finally, in addition to this policy, this site allows individual users to flag ideas as being spam, duplicate, or otherwise inappropriate. When an idea is flagged a sufficient number of times, it is automatically placed into a queue for review by moderators. We reserve the right to remove any posting that receives a sufficient number of "flags" to be placed in this queue, though will not automatically do so.

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What Are The Terms Of Service And Privacy Policy?

This site is hosted using a service called UserVoice. You can read the UserVoice Terms of Service and Privacy Policy.

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Better Buy is a joint project of the National Academy of Public Administration and the American Council for Technology-Industry Advisory Council in conjunction with the General Services Administration
IMPORTANT UPDATE FROM THE BETTERBUY PROJECT TEAM!
GSA FEDSIM has begun to act on the ideas you submitted by launching two acquisitions with the new BetterBuy Pilot Wiki. The new wiki, which was originally proposed in an idea on this site, will gather and utilize input from citizens outside the traditional acquisition community to improve the acquisition process. Be sure to check back with the BetterBuy Project regularly and continue to submit ideas.
-- The BetterBuy Project Team
How can we use collaboration and social media to make the federal acquisition process more efficient and effective?

The acquisition process – the way government buys goods and services – is among the most complex and least transparent aspects of government. The Better Buy Project is asking for your best ideas on how to make it more open and collaborative! Promising ideas will be selected by GSA to be piloted on future acquisitions. We are looking primarily at the pre-contract-award stages of the process – the activities that take place before the government "signs on the dotted line" to buy a product or service:


Pre-Solicitation Phase Forum

Pre-Solicitation Phase

  1. 48 votes

    Update the FAR

    Need to modernize the procurement rules and incorporate innovative buying practices such as Apps for Democracy or America approaches.

  2. 40 votes

    Live video stream pre-solicitation meetings

    Too often vendors have to travel to these meetings. Give them a chance to have "face time" in a Web-based way. Saves us all time and money. And you can record it for those who couldn't be there at the time.

  3. 36 votes

    Use twitter to update procurement status

    For acquisition of over $10M in value, update the procurement status on a weekly basis - even with 'no new updates' status.

  4. 23 votes

    Use tag clouds to allow vendors to more quickly find the appropriate RFPs

    It would also allow us to see what's "hot" in procurement within and/or across agencies to explore efficiencies, best practice replication and cloud computing needs.

  5. 22 votes

    Create a gov't-wide database/forecast of planned acquisitions

    In order to determine which agencies might be in need of their services, industry spends countless hours and time trying to learn about an agency's planned acquisition schedule (for all types of professional services projects. It would be really helpful if each agency was required to upload a planned/forecast of… more

    A clarification please - would your idea be in addition to the advance acquiistion plan (or forecast) which all FAR-based agencies currently are required to complete annually and post for public consumption?

  6. 16 votes

    Use of online chat by government

    Govt could host online chat sessions with interested bidders to answer questions associated with the requirement and to ask questions of industry enabling better requirements definition

  7. 13 votes

    Create user groups in Linkedin or twitter with GSA contract Number as validity for participation

    To achieve the transparency and ease in acquisitions the Contracting officers from various agencies can create there user groups on social networking sites like LinkedIn or twitter. The contracting officer can only authorize those vendors who have a valid GSA contract number to be member of these groups. This will… more

    Please clarify - let's take GSA for example - would something like this be in addition to eBuy? I know GSA has a vendor portal called VSC already for vendors to get info or transact mass mods. How do we think something like is suggested work with what GSA has?

  8. 12 votes

    Require 60-day "apps contest" for all data-related gov't needs

    The Apps for America and Apps for Democracy contests have shown that regular people can do awesome things, pretty cheaply, when given access to data. Whenever an acquisition involves building a system to aggregate and display any unclassified/nonsensitive data, there should be a requirement for a 60-day "apps contest" period… more

  9. 10 votes

    Official Govt Cost Estimate

    Make public the official government cost estimate and how it was developed and when it was created.

  10. 7 votes

    If the agency already plans to use a known vendor...

    I think its widely known that if the solicitation is posted on FBO chances are the preferred vendor is already known or the vendor helped with the creation of the solicition to implement it. If that is the case, the agency should indicate this on the solicitation with preferred vendor… more

  11. 7 votes

    develop supplier/contractor maturity models

    Developing a supplier/contractor maturity model and utlizing it during the pre-solicitation phase helps to identify "capable" contractors. The maturity model is a supplier/contractor capability and compentency comparison tool. What's the point of sending an RFP to a supplier who does not have the expertise, experience or proven past performance of… more

  12. 6 votes

    optimize acquisition websites for mobile internet users

    THE CASE
    Having access to mobile internet in the field could be particularly handy when trying to confirm certain FAR rules.

    Easily navigable websites for web-capable phones would make it much easier to load and find these hidden rules.

    BACKGROUND
    Mobile internet will be increasingly important to the public and… more

  13. 5 votes

    Vendor Social Media

    Provide vedors a Facebook or Linkedin type of account that would be a one-stop-shop for both the vendor and agencies contracting with the vendor. The account would contain all relevant information(CCR, FEMA, Past Performance Contracts, YTD $$ won, Service Issues, etc) You can use many current technology apps to bring… more

    Anan - do you think something like this could be used as an expanded form of FBO? A "one-stop-shop" is a great idea and would eliminate having to go to multiple sites to obtain vendor data (e.g. ORCA, EPLS, CCR, PPIRS, etc.)

  14. 5 votes

    Assembling and Maintaining Source Selection Panels

    Government Contracting Officials spend a lot of time preparing solicitation packages to get them on the street ASAP and in many cases not quite as much time in assembling and maintaining Source Selection Panels. It might be worth exploring the creation of full time SSPs across agencies in certain specialties… more

  15. 4 votes

    Utilize what we have

    Why not tie FBO to twitter

    Good idea. I think this was commented on before, but what are some ideas for how contracting professionals can weave twitter usage into FBO - maybe make sure it's mentioned in any FBO solicitation posting . Would this give non-Twitter user companies grounds to complain, etc? What are your thoughts?

  16. 4 votes

    Create user groups in Linkedin or twitter with GSA contract Number as validity for participation

    To achieve the transparency and ease in acquisitions the Contracting officers from various agencies can create there user groups on social networking sites like LinkedIn or twitter. The contracting officer can only authorize those vendors who have a valid GSA contract number to be member of these groups. This will… more

  17. 4 votes

    use BillShrink to find savings in small government purchases

    BillShrink is a fantastic website, and could be used as a model to help drive cost-savings in the future.

    Hey anon - BilShrink looks like an interesting concept. Since it's focus appears to be on personal savings in selected high impact areas, can you provide a little more context about how you feel the government could capitalize on the concept? Thanks.

  18. 4 votes

    Watchdog Tweeters

    Designate Watchdog Tweeters to make sure our money is being spent responsibly, to monitor progress and to inform constituencies on outcomes

  19. 1 vote

    Facilitate subcontractors' feedback about prime contractors

    Subcontractors -- since the beginning of time -- have complained about being promised subcontract work by primes, only to be forgotten once the prime receives the contract award. The government should host an open on-line forum where subs can post their experiences, good and bad, in dealing with federal prime… more

  20. 1 vote

    Contracting bids equality set asides SBA A8 outdated and unfair.

    I was a contractor for the Army Corp of Engineers and completed over 200 jobs. We lost our status do the A 8 set asides for minorities. I was not able to win bids, minority firms won bids 10% higher then other concerns, including women owned contracting firms set asides… more

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