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About the Better Buy Project/Frequently Asked Questions

Why the Federal Acquisition Process?

On his first day in office, President Obama challenged leaders in government to "use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector." The acquisition process represents one of the most important areas of collaboration between government and the private sector.

Unfortunately, it is also among the most complex and least transparent. The Better Buy Project is an experiment dedicated to the belief that there's a lot of room for improvement in the way government buys products and services. We're testing this hypothesis by asking for your ideas on how to make acquisition process more open, transparent and collaborative.

The best part of this project is that the U.S. General Services Administration (GSA) GSA would really like to adopt some of your best ideas. Promising ideas will be selected by GSA to be piloted on an upcoming acquisition, where lessons learned will be captured for future implementation. But that really depends on us, and the ideas we're able to produce.

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What Topics Are At Issue?

This project is concerned primarily with the pre-contract-award stages of the acquisition process—the activities that take place before the government "signs on the dotted line" to buy a product or service. Those areas are:

The ultimate goal is to improve how government learns about and chooses what it buys—in other words, to make government a more informed, more effective consumer.

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What Kind of Feedback Are You Looking For?

We are looking for ideas to make federal acquisition more open, transparent, and collaborative. What does that mean?

We believe that making the process more open, transparent and collaborative will make government more likely to end up with the right item at the right price.

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What Is Your Moderation Policy?

This online forum allows you the opportunity to post comments and other information that will remain publicly viewable on this website. The site therefore operates a moderation policy to ensure that comments are appropriate and not harmful to others. Comments which include any of the following may be deleted by site administrators:

Additionally, while we invite open participation and diverse viewpoints to be shared, moderators reserve the right to remove posts which do not address some aspect of the stated purpose of this forum: To collect ideas about using collaboration and social media to improve the acquisition process. We deeply value your time and input, and our desire is to remove as few posts as possible while ensuring that a focused, constructive discussion takes place.

Finally, in addition to this policy, this site allows individual users to flag ideas as being spam, duplicate, or otherwise inappropriate. When an idea is flagged a sufficient number of times, it is automatically placed into a queue for review by moderators. We reserve the right to remove any posting that receives a sufficient number of "flags" to be placed in this queue, though will not automatically do so.

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Better Buy is a joint project of the National Academy of Public Administration and the American Council for Technology-Industry Advisory Council in conjunction with the General Services Administration
IMPORTANT UPDATE FROM THE BETTERBUY PROJECT TEAM!
GSA FEDSIM has begun to act on the ideas you submitted by launching two acquisitions with the new BetterBuy Pilot Wiki. The new wiki, which was originally proposed in an idea on this site, will gather and utilize input from citizens outside the traditional acquisition community to improve the acquisition process. Be sure to check back with the BetterBuy Project regularly and continue to submit ideas.
-- The BetterBuy Project Team
How can we use collaboration and social media to make the federal acquisition process more efficient and effective?

The acquisition process – the way government buys goods and services – is among the most complex and least transparent aspects of government. The Better Buy Project is asking for your best ideas on how to make it more open and collaborative! Promising ideas will be selected by GSA to be piloted on future acquisitions. We are looking primarily at the pre-contract-award stages of the process – the activities that take place before the government "signs on the dotted line" to buy a product or service:


I suggest we ...

Start at the beginning.

You are starting too late in the game. Improving acquisition begins with adequately trained personnel. The move toward education of procurement personnel is a good one, but they can't even put their training information into the electronic acquisition career management system (ACMIS) because it does not work correctly. Fix that. Begin at the beginning please.

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    CSmith, contract specialistCSmith, contract specialist shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Peter G. Tuttle, CPCMAdminPeter G. Tuttle, CPCM (Admin, Better Buy) responded  · 

    Could someone share this particular suggestion/comments with FAI? It would be great if the ACMIS PM would reply with a comment. Perhaps ACMIS is working on an enhancement. The beauty of these types of forums is that information such as this can be shared with the rest of the community and used to facilitae understanding, etc.

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      • Donna Jenkins - Director, Federal Acquisition InstituteDonna Jenkins - Director, Federal Acquisition Institute commented  ·   ·  Flag as inappropriate

        Hello All -
        I’m excited to tell you if you haven't already heard, FAI is decommissioning ACMIS. We heard the comments and understand that the system was not user friendly. We have enhanced the Federal Acquisition Institute Training Application System (FAITAS v2.0) to not only manage your training history, but in the near future you will be able to track your continuous learning, acquisition certifications, and warrants. If you haven't registered in FAITAS yet, join the over 35,000 acquisition professionals by visiting us at: www.FAI.Gov and clicking on the bright yellow button labeled “FAITAS v2.0.”

      • OWIT_rookieOWIT_rookie commented  ·   ·  Flag as inappropriate

        The right people need to be hired for the right job. In my agency, people with masters degrees in environmental science are hired to do procurement...because the job announcement isn't written right, the supervisors have no clue (and/or no interest in) how much work goes into good acquisition....these people come into these jobs expecting to do one thing that they actually have expertise in and end up doing something completely different with no proper training or support. And no one cares!!!

      • Alex TrofimovskyAlex Trofimovsky commented  ·   ·  Flag as inappropriate

        education of personal is great, just as good if not better, is designing with the end-users in mind! use usability and human factors methods.

      • carmencarmen commented  ·   ·  Flag as inappropriate

        Human resources personnel need to be trained in how to hire acquisition employees and how the grades should be. At some agencies, it is recognized that contracting 1102s can go all the way up to 14s and 15s because of the complexity of procurements. Other agencies limit grades to lower grades in the series unless someone is a supervisor. Without being able to hire extremely qualified personnel, staff can't handle complex procurements.

      • Armand ReconteeArmand Recontee commented  ·   ·  Flag as inappropriate

        Well it looks like GSA got the message. They are scheduled to revamp the system. But when this was announced, it appeared that the purpose was to add more info to the system. Hopefully the will get it working correctly FIRST and only then, enhance it. So far, it is competely non-intuitive and non-user friendly. Whoever designed it certainly never had to use it.

      • FPAFPA commented  ·   ·  Flag as inappropriate

        The procurement community needs to become aware that there is a 'dysfunctional culture' which prevents small and disadvantaged businesses from receiving 'maximum practicable utilization' or MPU as prescribed by P.L. 95-507. Awareness and education might help eliminate the existing practices. You can view the examples on this link, http://www.docstoc.com/profile/FPA

        Raul Espinosa, Founder
        Fairness in Procurement Alliance (FPA)

      • Geraldine FossGeraldine Foss commented  ·   ·  Flag as inappropriate

        Oh wow! I attended that training too! But the instructions online at the ACMIS website are hard to follow and I agree, even with the training, the system is not user friendly. Half of our training session was spent asking "Why did you set it up that way, wouldn't it make more sense if...?" The ACMIS system really needs to be revamped.

      • anonymousanonymous commented  ·   ·  Flag as inappropriate

        Peter - Thank you for the support. Typical to ACMIS management, they have not improved the system so that it is user-friendly, but instead they are offering training in how to use it. I suspect that they have purchased a lousy system that they are stuck with. Have you ever tried to log in and enter data? It is completely counter-intuitive. Anyway, two months ago, when I tried to sign up on the website for training at https://admin.acmis.gov/ the login instructions were so confusing that you couldn't figure out if you were signing up for the course or logging in! But I called, got registered and just recently attended the training. Without it, no one can find their way around this puzzling maze. The training shows you how to do it, but it's terribly difficult.
        Joe

      • Richard K KahnRichard K Kahn commented  ·   ·  Flag as inappropriate

        Agreed! ACMIS is a disaster. When you call the help desk they can't even help with input and update of information. It would be great to see improvements in such an important area which is supposed to support the acquistion community.

      • DSnyderDSnyder commented  ·   ·  Flag as inappropriate

        I have tried to put my information into ACMIS and did it once, but could never update it. And this is the system that is supposed to track training and education and certification. It is very frustrating.

      • AcqProfAcqProf commented  ·   ·  Flag as inappropriate

        The ACMIS system is extremely non-friendly. It is almost impossible trying to figure out how to input information.

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