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About the Better Buy Project/Frequently Asked Questions

Why the Federal Acquisition Process?

On his first day in office, President Obama challenged leaders in government to "use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector." The acquisition process represents one of the most important areas of collaboration between government and the private sector.

Unfortunately, it is also among the most complex and least transparent. The Better Buy Project is an experiment dedicated to the belief that there's a lot of room for improvement in the way government buys products and services. We're testing this hypothesis by asking for your ideas on how to make acquisition process more open, transparent and collaborative.

The best part of this project is that the U.S. General Services Administration (GSA) GSA would really like to adopt some of your best ideas. Promising ideas will be selected by GSA to be piloted on an upcoming acquisition, where lessons learned will be captured for future implementation. But that really depends on us, and the ideas we're able to produce.

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What Topics Are At Issue?

This project is concerned primarily with the pre-contract-award stages of the acquisition process—the activities that take place before the government "signs on the dotted line" to buy a product or service. Those areas are:

The ultimate goal is to improve how government learns about and chooses what it buys—in other words, to make government a more informed, more effective consumer.

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What Kind of Feedback Are You Looking For?

We are looking for ideas to make federal acquisition more open, transparent, and collaborative. What does that mean?

We believe that making the process more open, transparent and collaborative will make government more likely to end up with the right item at the right price.

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What Is Your Moderation Policy?

This online forum allows you the opportunity to post comments and other information that will remain publicly viewable on this website. The site therefore operates a moderation policy to ensure that comments are appropriate and not harmful to others. Comments which include any of the following may be deleted by site administrators:

Additionally, while we invite open participation and diverse viewpoints to be shared, moderators reserve the right to remove posts which do not address some aspect of the stated purpose of this forum: To collect ideas about using collaboration and social media to improve the acquisition process. We deeply value your time and input, and our desire is to remove as few posts as possible while ensuring that a focused, constructive discussion takes place.

Finally, in addition to this policy, this site allows individual users to flag ideas as being spam, duplicate, or otherwise inappropriate. When an idea is flagged a sufficient number of times, it is automatically placed into a queue for review by moderators. We reserve the right to remove any posting that receives a sufficient number of "flags" to be placed in this queue, though will not automatically do so.

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Better Buy is a joint project of the National Academy of Public Administration and the American Council for Technology-Industry Advisory Council in conjunction with the General Services Administration
IMPORTANT UPDATE FROM THE BETTERBUY PROJECT TEAM!
GSA FEDSIM has begun to act on the ideas you submitted by launching two acquisitions with the new BetterBuy Pilot Wiki. The new wiki, which was originally proposed in an idea on this site, will gather and utilize input from citizens outside the traditional acquisition community to improve the acquisition process. Be sure to check back with the BetterBuy Project regularly and continue to submit ideas.
-- The BetterBuy Project Team
How can we use collaboration and social media to make the federal acquisition process more efficient and effective?

The acquisition process – the way government buys goods and services – is among the most complex and least transparent aspects of government. The Better Buy Project is asking for your best ideas on how to make it more open and collaborative! Promising ideas will be selected by GSA to be piloted on future acquisitions. We are looking primarily at the pre-contract-award stages of the process – the activities that take place before the government "signs on the dotted line" to buy a product or service:


Market Research and Requirements Definition Phase Forum

86 votes

build repositories to share market research across gov't

every day people in government are re-duplicating the same market research. there should be repositories to share market research amongst all levels of government.

  1. Comments
  1. 3

    More replicated content just means more infrastructure, applications, interfaces, newly funded mgmt groups, data input error and people forced to use it. Also personal judgment calls on what goes in, and what doesn't. As You put it, Mr. Tuttle, the differing needs of divisions within organizations within Agencies can't know what any other Agency entities would consider useful. Plus, requiring Your personnel to manually access one more application to post dumb data that just sits waiting for someone to... more

  2. 1

    If market research information was also tied to Past Performance data, you would get something akin to a Government "Angie's List"; that woud have direct benefits to the Government. As mentioned by the posters, IGCE development, price negotiation and refinement of requirements would very quickly show a positive benefit.

  3. I agree that market research is largely duplicated. It is also, especially with acquisition programs vs. procurement, largely ineffective. That's why I made a recommendation to use a crowd-sourcing portal for market research purposes.

  4. It is good to see reference to DoD's Techipedia in this thread. The CIOC's ET.gov site and process were also set up to serve this purpose. See http://et.gov/

  5. 3

    This is in essence the reason DoDTechipedia (and crowdsourcing component, DefenseSolutions.gov) was created. Market research should be a shared responsibility both govt-wide in collaboration with Industry. The format should be a modified wiki-based where everyone is responsible for maintaining currency in the state of the art technologies we care about.

  6. Rather than performing actual market research, I see that a lot of government project managers and contracting officers rely on the contract vehicles and the market themselves. Why bother to research when you know that the competitive process will produce a quote / bid that will answer the mail.

    I think that this suggestion is tied to another one. If the Government used a standard workflow for acquisition, and standard system, this would be a natural by-product. As an analogy, when you go to eBay.c... more

  7. I think the value of such sharing will depend a lot on what you mean by "market research." Sharing information relative to commodity type products and services will differ quite a bit from sharing information relevant to specialized products or services that don't necessarily compare across different markets. Also, if the definition of "market research" is limited to "information about the market and its requirements," I'd be careful about sharing information in situations w... more

  8. 1
    Admin

    Not only is market research duplicated, but duplicate services and supplies are purchased. This is understandable since each agency has its own set of needs, etc. but some type of information repository which federal buyers could use for market research and negotiation/disussion purposes would be a very powerful tool. Years ago, when I was a Contracting Officer for a federal agency, we had a card file (OK, I'm dating myself) which every buyer could access to see what other buyers paid for the same supp... more

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