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About the Better Buy Project/Frequently Asked Questions

Why the Federal Acquisition Process?

On his first day in office, President Obama challenged leaders in government to "use innovative tools, methods, and systems to cooperate among themselves, across all levels of Government, and with nonprofit organizations, businesses, and individuals in the private sector." The acquisition process represents one of the most important areas of collaboration between government and the private sector.

Unfortunately, it is also among the most complex and least transparent. The Better Buy Project is an experiment dedicated to the belief that there's a lot of room for improvement in the way government buys products and services. We're testing this hypothesis by asking for your ideas on how to make acquisition process more open, transparent and collaborative.

The best part of this project is that the U.S. General Services Administration (GSA) GSA would really like to adopt some of your best ideas. Promising ideas will be selected by GSA to be piloted on an upcoming acquisition, where lessons learned will be captured for future implementation. But that really depends on us, and the ideas we're able to produce.

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What Topics Are At Issue?

This project is concerned primarily with the pre-contract-award stages of the acquisition process—the activities that take place before the government "signs on the dotted line" to buy a product or service. Those areas are:

The ultimate goal is to improve how government learns about and chooses what it buys—in other words, to make government a more informed, more effective consumer.

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What Kind of Feedback Are You Looking For?

We are looking for ideas to make federal acquisition more open, transparent, and collaborative. What does that mean?

We believe that making the process more open, transparent and collaborative will make government more likely to end up with the right item at the right price.

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What Is Your Moderation Policy?

This online forum allows you the opportunity to post comments and other information that will remain publicly viewable on this website. The site therefore operates a moderation policy to ensure that comments are appropriate and not harmful to others. Comments which include any of the following may be deleted by site administrators:

Additionally, while we invite open participation and diverse viewpoints to be shared, moderators reserve the right to remove posts which do not address some aspect of the stated purpose of this forum: To collect ideas about using collaboration and social media to improve the acquisition process. We deeply value your time and input, and our desire is to remove as few posts as possible while ensuring that a focused, constructive discussion takes place.

Finally, in addition to this policy, this site allows individual users to flag ideas as being spam, duplicate, or otherwise inappropriate. When an idea is flagged a sufficient number of times, it is automatically placed into a queue for review by moderators. We reserve the right to remove any posting that receives a sufficient number of "flags" to be placed in this queue, though will not automatically do so.

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What Are The Terms Of Service And Privacy Policy?

This site is hosted using a service called UserVoice. You can read the UserVoice Terms of Service and Privacy Policy.

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Better Buy is a joint project of the National Academy of Public Administration and the American Council for Technology-Industry Advisory Council in conjunction with the General Services Administration
IMPORTANT UPDATE FROM THE BETTERBUY PROJECT TEAM!
GSA FEDSIM has begun to act on the ideas you submitted by launching two acquisitions with the new BetterBuy Pilot Wiki. The new wiki, which was originally proposed in an idea on this site, will gather and utilize input from citizens outside the traditional acquisition community to improve the acquisition process. Be sure to check back with the BetterBuy Project regularly and continue to submit ideas.
-- The BetterBuy Project Team
How can we use collaboration and social media to make the federal acquisition process more efficient and effective?

The acquisition process – the way government buys goods and services – is among the most complex and least transparent aspects of government. The Better Buy Project is asking for your best ideas on how to make it more open and collaborative! Promising ideas will be selected by GSA to be piloted on future acquisitions. We are looking primarily at the pre-contract-award stages of the process – the activities that take place before the government "signs on the dotted line" to buy a product or service:


Market Research and Requirements Definition Phase

Market Research and Requirements Definition Phase

I suggest we ...

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  1. Put at end to the dump of "end of year" procurements

    Agencies hold funds until the end of the year and make rash, rushed, and poorly planned procurements. The shortened lead time leads to higher cost, inadequate competition, and an inability to coduct procurements in an effective manner. If OMB really wants to improve processes, they should start there, and prohibit agency spending in the fourth quarter that exceeds the spending in the first two quarters. With adequate procurement lead time, procurement processes will improve.

    555 votes
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      33 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Micro-Purchase Limit

      Raise the micro-purchase limit to $8,000. Stop the requirement to list competing prices in the file for GSA Advantage purchases.

      159 votes
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        7 comments  ·  Flag idea as inappropriate…  ·  Admin →
      • Start at the beginning.

        You are starting too late in the game. Improving acquisition begins with adequately trained personnel. The move toward education of procurement personnel is a good one, but they can't even put their training information into the electronic acquisition career management system (ACMIS) because it does not work correctly. Fix that. Begin at the beginning please.

        129 votes
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          12 comments  ·  Flag idea as inappropriate…  ·  Admin →

          Could someone share this particular suggestion/comments with FAI? It would be great if the ACMIS PM would reply with a comment. Perhaps ACMIS is working on an enhancement. The beauty of these types of forums is that information such as this can be shared with the rest of the community and used to facilitae understanding, etc.

        • stop using specification SOWs - use PWS and let private sector provide technical expertise.

          Since before CICA was enacted, the government has been telling the contractor community what it wants and how it wants the work to be done (specification SOWs), thereby assuming all risk of failure. Presumable we hire contractors based on their experience and expertise but we don't give them the opportunity to adequately use those bona fides. A Performance Work Statement simply identifies the expected capabilities and capacity of the end product and allows the contractor to use its ingenuity to meet or exceed the outcome expectations. A sequential performance evaluation matrix is created, aligned with the key elements in the…

          98 votes
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            13 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • build repositories to share market research across gov't

            every day people in government are re-duplicating the same market research. there should be repositories to share market research amongst all levels of government.

            96 votes
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              8 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • Ask Congress to be more fiscally responsible by passing a timely buget so agencies can plan better

              Year end spending is often driven by a lack of planning when it's hard to take a long-term perspective. The agencies are often put in a box because Congress is always looking at the short-term election cycle and posturing for their personal agendas. Therefore, funding isn't approved until half way through the fiscal year which results in the "rush to spend."

              93 votes
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                2 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • Defining "end-of-year" requirements -

                ...pursue a commitment from Congress to allow agencies to "bank" any portion of their budget not spent by August 31st of each fiscal year. This would avoid purchases made at year end just because the agency wants to spend all their money. For years, agencies have assumed, and our Program Managers and Contracting Officers have been told, that Congress will reduce next year's budget for the agency if every dime is not spent by midnight on September 30th. In addition to the stress and overtime required to accommodate this flurry of spending, this process does not help the morale of…

                88 votes
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                  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Work out the requirements on a wiki or other doc sharing/editing tool

                  We have to stop writing up the requirements via multiple draft documents sent around via email. Decrease time from identification of need to contract by streamlining this step. Multiple editors at one time = efficiency.

                  77 votes
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                    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Create a searchable repository for RFQs

                    The first thing I do when I have to issue a new RFQ is look for someone that has recently had a similar requirement so I can use their SOW and technical requirements as a template. So much effort is wasted on writing and rewriting statements of work, getting SMEs to provide technical specs - all for something that has already been purchased by the government probably numerous times. How many RFQs for web hosting services have been written - does each have to be a completely new effort?

                    This would be as easy as taking the publicly available RFQs…

                    74 votes
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                      3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                    • Allow the rollover of budgets year to year

                      When the government revokes unused funding at the end of each year instead of allowing it to roll over, it fosters poor financial stewardship of tax dollars (i.e. contractors find a place to spend the money so they don't lose it).

                      Allow contractors' budgets/funding to roll over year after year (especially on R&D type projects), and revise after a true baseline is established.

                      67 votes
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Allow vendors to propose changes in requirements to save $

                        Steve Kelman wrote in a recent FCW article (read it here http://tinyurl.com/ycl4czc ) "Agencies should involve vendors by using draft requests for proposals and other communications to solicit suggestions for changes in agency requirements that would enable significant cost savings without sacrificing much in the way of quality. As an incentive for good suggestions, agencies should give vendors evaluation credit in their proposals for having presented such suggestions earlier."

                        56 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Allow government agencies to create "real" open source software

                          Currently software developed by the government allows software developed and/or payed for with government funds to be used "for any government purpose". Change the law and allow governments to develop and distribute true open source software!

                          54 votes
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                            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                          • Standardize electronic contracting systems

                            Federal agencies use different electronic procurement systems, such as AMS's Procurement Desktop and Compusearch PRISM. There's a plethora of them out there. It takes lots of time to train specialists on the use of new systems when they move from one agency to another. Imagine a world where the new contract specialist could simply log on and start using the same system because they knew how it worked. All agencies should use the same software for procurement.

                            53 votes
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                              5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                            • Push for a standard procurement process across the federal government

                              The FAR and DFAR have been customized for each department (AFAR, NFAR, etc.) such that specialists are needed to write SOW / PWS for each department / sub-component and then for each sub-specialty – commodity, service, construction. Contractors are generally asked to provide a white paper to government who then forward the text as a SOW / PWS. The requesting activity should know enough about its needs to write a decent SOW / PWS with feedback from an experienced KO. To short circuit this self-promoting cycle you need well educated staff and KOs who are working under consistent policies /…

                              49 votes
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                                1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                              • This site should allow for negative votes too.

                                Some of these ideas are great and some are crummy and simply product more work for everyone (at least that's my opinion.) In order to allow everyone to share their opinions, it would be great to allow negative votes as well.

                                48 votes
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                                  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Format for interagency agreements

                                  Recently a draft format for interagency agreements was distributed, and everyone agreed that it was a disaster. It was extremely lengthy and included many unncessary sections for most agencies. And was an uneditable form! It was a waste of paper, and no agency wanted to use it. How about using collaboration, preferably restricted to Government personnel who actually have familiarily with IAAs, to design a format for IAAs, similar to the wiki that is being used to design a solicitation?

                                  31 votes
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                                    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • tie acquisition planning to budget formulation

                                    Once FY budget request has left the agency, procurement officials need to comb through the requests to identify high dollar programs which can benefit from acquisition planning. Once identified, the aspects of competition, contract type and contract management would be address at a high level with the agency "customer." This would promote the submission of a written acquisition plan (FAR requirement) prior to the FY which funds the requirement. While some may never get funded, the exercise will educate the agency personnel. If funds do become available, the vetted acquisition plan would greatly assist the Contracting Officer bothe during the…

                                    29 votes
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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • stop the love affair with FFP. They are training wheels for PMs that can't manage

                                      We are being forced into FFP contracts on IT projects, and they increase the costs to the gov't (contrary to popular opinion). Contactors increase their costs at the outset due to the "risk" they're assuming, and yet there is no flexibility to adapt to changing requirements/new technology without modifying the contract. A project manager/COTR that is actively involved/managing gets a better product via a T&M contract.

                                      28 votes
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                                        5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Get serious about Federal Enterprise Architecture at the mission and process level.

                                        This will facilitate common use of data and systems in the solicitation phase. But if KOs can go online and see who else has already paid to accomplish something they are trying to buy it will facilitate use of common systems and data across agencies.

                                        28 votes
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                                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • 28 votes
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                                            5 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                            This is a common problem that needs to be addressed. Can we expand Richard’s initial thought and discuss how Web 2.0 can be used to involve contracting professionals at the appropriate time in the acquisition process?

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